Customer AI Agent Platform

Build, orchestrate, and coach customer-facing AI agents across any channel, any workflow, at any scale.

Book a Demo

Trusted by the most innovative companies in the world

Say goodbye to clicks.

Say hello to conversations.

“Forget clicks, taps, and endless navigation. Zowie is pioneering the next era of customer interaction—where conversation is the interface

Your customers simply say what they need. Zowie’s AI Agents get it done—resolving issues, placing orders, managing refunds, and executing even your most complex processes. No friction. No menus. Just intelligent conversations that feel human—and perform better.”

—Maja Schaefer, CEO

Read our CEO’s vision

One platform.
Every customer interaction.

Zowie gives you everything you need to thrive in the agentic AI era.

Build

Create powerful AI agents quickly, no heavy coding required

Learn more

Monitor

Track and audit every interaction in real time.

Learn more

Improve

Coach your AI agents for continuous improvement.

Learn more

Orchestrate

Create powerful AI agents quickly, no heavy coding required

Learn more
Powered by
Zowie IntelligenceTM

Zowie Intelligence powers every AI Agent with the precision, consistency, and context enterprise brands demand.

Secure

Enterprise-grade compliance for every conversation.

Accurate

No hallucinations. Every step is deterministic and auditable.

Scalable

Train once, enable on voice, email and chat

Multilingual

Built once, speaks fluently in 70+ languages.

On-brand

Every word aligned with your tone, across every channel.

Always human

Feels like talking to your best agent—every time.

Sounds like a human. Performs even better.

100%

Zowie resolves up to 100% of customer interactions

40%+

Faster response times

30%

increased customer satisfaction

22%

stronger customer loyalty

6

months to return on investment

Security Enterprises demand

Zowie is designed to meet the rigorous security and compliance needs of large enterprises:

Enterprise-grade compliance

Zowie’s AI is GDPR, CCPA, and SOC 2 certified.

Robust data protection

Industry-leading encryption and privacy measures.

Full transparency

Clear, accountable data handling processes you can audit.

Why Enterprises choose Zowie

AI that performs. Conversations that convert.

AI that acts. With confidence.

Automatically manage complex customer processes: refunds, order tracking, and inquiries.

Achieve real-time resolutions, eliminating wait times and improving customer satisfaction.

Build once, deploy everywhere

Centralize voice, email, chat, social interactions on a single, streamlined platform.

Ensure a consistent customer experience across every channel.

Security and observability

Easy integrations with existing enterprise software (CRM, ERP, E-commerce).

Designed to meet rigorous security, scalability, and compliance requirements.

"Thanks to Zowie, our conversion rate from support interactions to purchases grew by 8%."

Wojciech Ćwik
Omnichannel Project Manager
Read Decathlon’s story

“Hesitancy towards automation was natural, given the complexity of Booksy's operations. Zowie surprised us by seamlessly integrating and adapting to our unique processes.“

Wojciech Kalota
Service Manager
Read Booksy’s story

“Zowie’s our miracle tool. It’s revolutionized how our agents work, making it easier to assist more customers in less time — even as our ticket volume continues to climb.”

Małgorzata Miąsik
Operations Center Director
Read AirHelp’s story

“Zowie has things that no one else does. With them, we’re not only providing personal experiences, we’re driving revenue.”

Oscar Bueno
Head of Customer Experience
Read Wuffes’s story

“We had to hire four new agents every two months just to stay afloat. We weren’t scaling. We were surviving.”

Julia Ralaimihoatra
Customer Satisfaction Manager, Happy Mammoth
Read Happy Mammoth’s story

We didn’t just cut costs — we freed up our team to take on higher-value work across the business. That’s the real value of smart automation — it unlocks your people’s potential.

Breanna Moreno
Senior Director, Ecommerce and CX
Read Monos’s story

“At the end of the day, we’re looking for a solution that can give our users a consistent, positive experience wherever they are and whenever they contact us. With Zowie, we know we can get there.”

Anna Janik
International Customer Care Director
Read InPost’s story

“We tried other solutions, but they had limited automation potential. Many tools couldn’t sync with our diverse markets or brands, meaning they couldn’t provide the omnichannel service we wanted. After testing Zowie, we knew we’d found the one. It’s rare to have a partner like Zowie that just gets it done.”

Aleksandra Smyk
Automation Expert
Read Modivo’s story

Everyone works towards a conversational future

Support

Enhance satisfaction, reduce wait times, simplify operations

Product

Turn conversations into insights, improve customer journeys, increase conversion rates.

Engineering

Eliminate hallucinations, integrate with any stack, avoid vendor lock-in.

Operations

Automate complex workflows, scale without headcount, reduce operational costs.

Leadership

Drive measurable ROI, future-proof customer experience, lead market transformation.

Experience flawless interactions across real-world scenarios.

Hear your AI Agent in action

Banking In-App Support
Ecommerce Web Support
Banking Phone Support
Ecommerce Phone Support

The latest from Zowie

AI Agents Academy Zurich

November 20, 2025
Zurich, Switzerland
Learn more
November 20, 2025

AI Agents Academy Prague

November 18, 2025
Prague, Czechia
Learn more
November 18, 2025

AI Agents Meetup NYC

November 4, 2025
New York, US
Learn more
November 4, 2025

AI Agents Academy Warsaw 2.0

September 18, 2025
Warsaw, Poland
Learn more
September 18, 2025

AI Agents Meetup San Francisco

April 15, 2025
San Francisco, US
Learn more
April 15, 2025

AI Agents Academy Warsaw

March 20, 2025
Warsaw, Poland
Learn more
March 20, 2025
BLOG POST
We helped Empik kill the filter. Here's how we replaced it.
December 18, 2025
BLOG POST
No More Blackbox: Introducing the Refreshed AI Supervisor
October 6, 2025
BLOG POST
Top AI support tools for 2026 that offer reliable multilingual support at an enterprise scale
September 19, 2025
BLOG POST
What’s the Best AI Customer Service Solution for Global Brands? Top 10 Tools for Multi-Region Support for 2026
September 19, 2025
BLOG POST
The Next-Gen Zowie Widget: The Future of AI-Powered Customer Communication is Here
September 18, 2025
BLOG POST
Top 10 AI agents platforms for handling customer service in 2025
July 1, 2025
webinar
Nov 3
How to beat politics, fear, and status games when implementing AI
November 3, 2025
webinar
Sep 23
How AI predicts what your customers want before they do
September 23, 2025
webinar
Aug 21
Stop chasing CSAT. Start earning love.
August 21, 2025
webinar
Aug 20
Inside Zowie’s AI Architecture: How to build AI agents that don’t break
August 20, 2025
webinar
Jul 16
Killing the clicks in practice – Can AI sell in your ecommerce?
July 16, 2025
webinar
May 21
Can AI in CX Be Human?
May 21, 2025

Start the Conversation.

Transform your customer experience today.

AI Agents Academy Zurich

November 20, 2025
Zurich, Switzerland
Learn more
November 20, 2025

AI Agents Academy Prague

November 18, 2025
Prague, Czechia
Learn more
November 18, 2025

AI Agents Meetup NYC

November 4, 2025
New York, US
Learn more
November 4, 2025

AI Agents Academy Warsaw 2.0

September 18, 2025
Warsaw, Poland
Learn more
September 18, 2025

AI Agents Meetup San Francisco

April 15, 2025
San Francisco, US
Learn more
April 15, 2025

AI Agents Academy Warsaw

March 20, 2025
Warsaw, Poland
Learn more
March 20, 2025
webinar
Nov 3
How to beat politics, fear, and status games when implementing AI
November 3, 2025
webinar
Sep 23
How AI predicts what your customers want before they do
September 23, 2025
webinar
Aug 21
Stop chasing CSAT. Start earning love.
August 21, 2025
webinar
Aug 20
Inside Zowie’s AI Architecture: How to build AI agents that don’t break
August 20, 2025
webinar
Jul 16
Killing the clicks in practice – Can AI sell in your ecommerce?
July 16, 2025
webinar
May 21
Can AI in CX Be Human?
May 21, 2025
BLOG POST
We helped Empik kill the filter. Here's how we replaced it.
December 18, 2025
BLOG POST
No More Blackbox: Introducing the Refreshed AI Supervisor
October 6, 2025
BLOG POST
Top AI support tools for 2026 that offer reliable multilingual support at an enterprise scale
September 19, 2025
BLOG POST
What’s the Best AI Customer Service Solution for Global Brands? Top 10 Tools for Multi-Region Support for 2026
September 19, 2025
BLOG POST
The Next-Gen Zowie Widget: The Future of AI-Powered Customer Communication is Here
September 18, 2025
BLOG POST
Top 10 AI agents platforms for handling customer service in 2025
July 1, 2025